10 Million New Customers Banked.
Myanmar's financial future unlocked.
10,000,000
New Customers Onboarded
285,000
Agents & Merchants
11,000,000
Transactions per Month
4,000,000+
eKYC Onboards
I joined KBZ Bank during an incredibly exciting time for both the bank and Myanmar. As a modernizing workforce quickly adopted new digital solutions for their everyday lives, we launched what became Myanmar's fastest growing mobile money and digital wallet network, KBZPay.
While leading a small, collaborative in-house creative team of graphic designers, video producers, and copywriters, we provided creative support for the largest-ever digital onboarding initiative in Myanmar’s history, resulting in first-time access to financial services for millions. By 2021, KBZPay successfully onboarded 10 million customers and 290,000 merchants.
My team developed a broad range of marketing materials to support this effort, including on-ground signage, a heart-warming TV campaign, a vast library of online educational videos and engaging digital campaigns, and experiential sponsorships such as Myanmar's "first cashless market experience" at the Duwun Food Carnival 2019.
We also supported the launch of other corporate initiatives, including an audit and overhaul of the parent KBZ Bank brand and corresponding digital platforms, and spearheading the ideation and development of their private banking product, KBZ Private.
services
Branding & Identity:
Brand Strategy, Visual identity, Brand Messaging, Brand Guidelines
Marketing Strategy & Planning
Campaign Planning, Content Calendars, Channel Strategy, GTM Strategy, Audience Targeting, Campaign Development
Creative COntent & Asset Creation
Graphic Design (Print & Digital), Photo & Video Production, Copywriting, Presentation & Pitch Decks
Digital Presence & website
Website Design & Development, Landing Pages, SEO Optimization, Website Audits
Social media marketing
Strategy, Content Creation, Community Management, Paid Social
Advertising & performance marketing
Paid Media, Campaign Management, Email Marketing, Conversion Rate Optimization
UX/UI Product Design
Product Strategy, Wireframing & Prototyping, UX/UI, Usability Testing, App & Web Design
Customer Experience Design
Digital Experience Support - Customer Journey Mapping, Onboarding & Support Systems,CRM & Customer Portal Design, Customer Feedback Loops
On-Ground Activation & Store Experience - Event & Activation Planning, Branded Touchpoints, Pop-up &StoreLayout Design, Experiential Campaigns
Project & campaign Managmenet
Creative Direction, Timeline & Workflow Management, Budget Planning